possible fake diamond from Samís Club

QuestionsCategory: Ask The Diamond Guypossible fake diamond from Samís Club
Dee Doan Staff asked 8 months ago

14 months ago, we had some money from insurance claim to replace two stolen rings. My wife bought a trillion cut ring ($1,500) from Samís Club to replace the second ring. Over the last few months, we have noticed that the trillion cut ring no longer shines. Two jewelers examined it and said it had been coated to make it shine and the coating lasts only about a year. Another jeweler said he did not believe it was a real diamond. The sales person at Samís was new to the jewelry department and said she could not find any papers on the ring when we bought it. She was suppose to get with the person who usually worked with jewelry and mail the papers to us. They never did and we forgot about it. We do have the sales label identifying the ring as a real diamond and are now contacting Samís Club about the problem.
Have you heard of similar problems at Samís before? Any suggestions on how to proceed with this?

1 Answers
Dee Doan Staff answered 8 months ago

Hi Doug,
Unfortunately consolidators like Samís has poor quality control. It is quite possible that a ring was mistaged that was suppose to go to the costume jewelry dept and ended up on your wifeís finger. If Samís doesnít clear this up, email me back and Iíll talk to them for you. Donít worry it will all work out.
All the Best!
Fred

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